Education

• 2008 Ph.D., MIS Department, University of Central Florida, USA

Experiences

• 2016- Director, International Business MBA Program
• 2013- Associate Professor, Department of Information Management, National Sun Yat-sen University
• 2008-2013 Assitant Professor, Department of Information Management, National Sun Yat-sen University
• 2006-2007 Instructor, University of Central Florida
• 2004-2008 Research Assistant, University of Central Florida
• 2004-2006 Teaching Assistant, University of Central Florida
• 2003-2004 Instructor, Ling-Tong University, Taiwan
• 2000-2001 Teaching Assistant, National Chung Cheng University, Taiwan

Academic Services

• TSWIM2024 Program Chair
• ICIM 2023 Program Chair
• ICSSI 2022 Program Chair
• ICIS 2016 Track Chair
• PACIS 2016 Track Chair
• Program committee, BIS 2009, 2010
• Reviewer of several International journals and conferences

Award & Honors

• AMCIS 2024 Best paper nominated, SLC, Uta
• 2016~now Outstanding Young Scholar, NSYSU
• 2013~now Oustanding Research Award, NSYSU
• 2016 Outstanding Young Scholar, MOST, Taiwan
• 2009 Distinguished Paper Award, DSI 2009
• 2002 An honorary member of "The Phi Tau Phi Scholastic Honor Society of The Republic of China,"

Journal Articles

1. CM Chiu, CM Tan, JSC Hsu, HL Cheng, Employee deviance: the impacts of techno-insecurity and moral disengagement, Information Technology & People, Vol.36, No.1, 2024, pp.140-164
2. Chao-Min Chiu, Paul Jen-Hwa Hu, Jack Shih-Chieh Hsu, Yen-Chun Lin, The Facilitators and Inhibitors of Customer Adoption of Pure Internet Banking: Trust Transfer and Status Quo Bias, Journal of Organizational Computing and Electronic Commerc, Vol.34, No.2, 2024, pp.85-107
3. JSC Hsu, CM Chiu, YT Chang-Chien, K Tang, How social media fatigue feigning and altering emotion discourage the use of social media, Internet Research, Vol.34, No.4, 2024, pp.1488-1518
4. JSC Hsu, KT Cheng, YTC Chien, HH Huang, YW Jen, How to Strengthen Consumer Commitment to Reduce the Non-Pay Intention of Live Stream Shopping, Journal of e-Business (Chinese), Vol.26, No.2, 2024, pp.215-243
5. KT Cheng, JSC Hsu, P Yepuru, SJ Wang, Signals that sharing economy service providers should send out: The case of codementor, Asia Pacific Management Review, Vol.29, No.3, 2024, pp.263-272
6. JSC Hsu, YW Hung, PJ Hsieh, CM Chiu, Examining formation and alleviation of information security fatigue by using job demands–resources theory, Information Systems Journal, Vol.34, No.6, 2024, pp.2132-2172
7. KT Cheng, JSC Hsu, Y Li, R Brading, Intellectual capital and team resilience capability of information system development project teams, Information & Management, Vol.60, No.1, 2023, pp.103722
8. Wiyata, JSC Hsu, YW Hung, CM Chiu, Cross-border social commerce: From a trust transfer perspective, Journal of Electronic Commerce Research, Vol.23, No.2, 2022, pp.115-137
9. Y Li, JSC Hsu, H Sun, N Parolia, Team leadership and diversity management in information systems development project teams, Pacific Asia Journal of the Association for Information Systems, Vol.14, No.5, 2022, pp.1
10. H Sun, Y Li, JSC Hsu, K Wei, Transactive memory systems, team learning and project outcomes in information systems development projects: the moderating roles of shared leadership, International Journal of Information Systems and Change Management, Vol.13, No.1, 2022, pp.19-44
11. TP Liang, JC Cheng, V Saini, JSC Hsu, Is being helpful good enough for online reviews? Exploring the role of information credibility and data source through meta-analysis, Journal of Electronic Commerce Research, Vol.22, No.4, 2021, pp.336-362
12. TC Lin, JSC Hsu, KY Chen, S Wu, A Study on the Factors Affecting Downloading of Location Based Services Mobile Applications, Management Review, Vol.40, 2021, pp.49-68
13. CM Chiu, HY Huang, HL Cheng, JSC Hsu, Driving individuals’ citizenship behaviors in virtual communities through attachment, Internet Research, Vol.29, No.4, 2019, pp.870-899
14. CY Lai, JSC Hsu, Y Li, Leadership, regulatory focus and information systems development project team performance, International Journal of Project Management, Vol.36, No.3, 2018, pp.566-582
15. TC Lin, JSC Hsu, YC Wang, S Wu, Examining the antecedents of employee unauthorized computer access, Journal of Statistics and Management Systems, Vol.21, No.3, 2018, pp.493-517
16. SY Wang, JSC Hsu, Y Li, TC Lin, Promoting uncommon use of knowledge in information system departments: The role of human resource management practices, Information Technology & People , Vol.31, No.5, 2018, pp.1008-1034
17. JSC Hsu, Y Li, H Sun, Exploring the interaction between vertical and shared leadership in information systems development projects, International Journal of Project Management, Vol.35, No.8, 2017, pp.1557-1572
18. Jack Hsu, Chao-Min Chiu, Paul Benjamin Lowry, Ting-Peng Liang, Solving the interpretational-confounding and interpretational-ambiguity problems of formative construct modeling in behavioral research: Proposing a two-stage fixed-weight, Journal of the Association for Information Systems, Vol.19, No.7, 2017, pp.618-671
19. Jack Shih-Chieh Hsu, Sheng-Pao Shih, Yuzhu Li, The mediating effects of in-role and extra-role behaviors on the relationship between control and software-project performance, International Journal of Project Management, Vol.35, No.8, 2017, pp.1524-1536
20. HM Hsu, JSC Hsu, SY Wang, IC Chang, Exploring the effects of unexpected outcome on satisfaction and continuance intention, Journal of Electronic Commerce Research , Vol.17, No.3, 2016, pp.239
21. JSC Hsu, YW Hung, SP Shih, HM Hsu, Expertise coordination in information systems development projects: Willingness, ability, and behavior, Project Management Journal, Vol.47, No.4, 2016, pp.95-115
22. JSC Hsu, TC Lin, TW Fu, YW Hung, The effect of unexpected features on app users’ continuance intention, Electronic Commerce Research and Applications, Vol.14, No.6, 2015, pp.418-430
23. TC Lin, CM Chen, JSC Hsu, TW Fu, The impact of team knowledge on problem solving competence in information systems development team, International Journal of Project Management, Vol.33, No.8, 2015, pp.1692-1703
24. Jack S. Hsu, S. P. Shih, Y. W. Hung, and Paul Lowry, The role of extra-role behaviors and social controls in information security policy effectiveness, Information Systems Research, 2015 (SSCI, Accepted)
25. T.C. Lin, Jack S. Hsu, H. L. Cheng, C. M. Chiu, Exploring the Relationship between Receiving and Offering Online Social Support: A Dual Social Support Model, Information & Management, 2015 (SSCI, Accepted)
26. Yu-wen Hung, Jack S. Hsu**, Z. Y. Su, and H. H. Huang, Countering User Risk in Information System Development Projects , International Journal of Information Management, Vol.34, No.4, 2014, pp.533-545 (SSCI)
27. Jack S. Hsu, T. H. Chu*, T. C. Lin, and C. F. Lo , Coping With Knowledge Boundaries Between Information System And Business Disciplines: An Intellectual Capital Perspective, Information & Management, Vol.51, No.2, 2014, pp.283-295 (SSCI)
28. 徐士傑、邱兆民、洪郁雯、陳儷慧, 影響個人提供線上社會支持因子之探討：以PTT癌症板為例, 中山管理評論, Vol.21, No.3, 2013, pp.511-544 (TSSCI)
29. T. C. Lin, Jack S. Hsu**, and H. C. Chen, Customer willingness to pay for online music: The role of free mentality, Journal of Electronic Commerce Research, Vol.14, No.4, 2013, pp.315-333 (SSCI)
30. Jack S. Hsu, Understanding the Role of Satisfaction in the Formation of Perceived Switching Value, Decision Support Systems, Vol.59, 2013, pp.152-162 (SCI)
31. Jack S. Hsu and Yu-wen Hung, Exploring the Interaction Effects of Social Capital, Information & Management, Vol.50, No.7, 2013, pp.415-430 (SSCI)
32. Jack S. Hsu, T. C. Lin, Chia-Chin Tsai, Does confirmation always matter? Extending Expectancy Theories, Behaviour & Information Technology, Vol.33, No.11, 2013, pp.1219-1230 (SSCI)
33. Jack Shih-Chieh Hsu, Y.W. Hung, Y.H. Chen, and H.H. Huang, Antecedents and Consequences of User Co-production in Information System Development Projects, Project Management Journal, Vol.44, No.2, 2013, pp.67-87 (SSCI)
34. Jack Shih-Chieh Hsu, Tung-Ching Lin, Kuang-Ting Cheng, Lars P. Linden, Reducing Requirement Incorrectness and Coping with its Negative Impact in Information System Development Projects, Decision Sciences (SSCI), Vol.43, No.5, 2012, pp.929-955
35. T.C. Lin, Sheng Wu, Jack Shih-Chieh. Hsu, and Y. C. Chou, The Integration of Value-Based Adoption and Expectation-Confirmation Models: An Example of IPTV Continuance Intention, Decision Support Systems (SCI), Vol.54, 2012, pp.63-75
36. 鄭光廷、徐士傑、林東清, 影響使用者持續使用Web2.0 傳遞 與分享知識之研究。, 資訊管理學報 (TSSCI), Vol.19, No.2, 2012, pp.38-63
37. Jack Shih-Chieh Hsu, S. P. Shih, Jerry Chiang, and Y. C. Liu, The Impact of Transactive Memory Systems on IS Development Teams' Coordination, Communication, and Performance, International Journal of Project Management, (SSCI), Vol.30, No.3, 2012, pp.329-340
38. Hsieh-Hong Huang, Jack Shih-Chieh. Hsu, and Cheng-Yuan Ku, Understanding the Role of Computer-Mediated Counter-Argument in Countering Confirmation Bias, Decision Support Systems SCI), Vol.53, No.3, 2012, pp.438-447
39. Jack Shih-Chieh Hsu**, T.C. Lin, G. T. Cheng, and Yu-Wen Hung, Users as Knowledge Co-producers in the Information System Development Project, International Journal of Project Management, (SSCI), Vol.30, No.1, 2011, pp.27-36
40. Jack S. Hsu, H.H. Huang, Lars P. Linden , Computer-mediated Counter-Arguments and Individual Learning, Journal of Educational Technology and Society, accepted, (SSCI), 2011
41. Jack S. Hsu, T.P. Liang, Shelly Wu, Gary Klein, and James J. Jiang, Promoting the Integration of Users and Developers to Achieve a Collective Mind through the Screening of Information System Projects, International Journal of Project Management (SSCI), Vol.22, No.5, 2011, pp.514-524
42. Jack S.C. Hsu, Jamie Chang, Gary Klein, and James J. Jiang, Exploring the Impact of Team Mental Models on Information Utilization and Project Performance in System Development, International Journal of Project Management (SSCI), Vol.29, No.1, 2011, pp.1-12
43. T.C. Lin, Jack S. Hsu, K. T. Cheng, Sheng Wu, Understanding the Role of Behavioral Integration in ISD Teams: An Extension of Transactive Memory Systems Concept, Information Systems Journal (SSCI), accepted, 2010
44. Jack Shih-Chieh Hsu, H. G Chen, James Jiang, and Gary Klein, The Role of User Review on Information System Project Outcomes: A Control Theory Perspective, International Journal of Information Technology Project Management, Vol.1, No.1, 2010, pp.1-14
45. 洪新原、游雯茹、劉光隆、徐士傑, 以活動理論探討電子化學習績效之研究—以嘉義縣教育網路為例, 資訊管理評論, Vol.15, No.1, 2009, pp.71-99
46. Jack Shih-Chieh Hsu, C. L. Chen, Y. C. Liu, H. G. Chen, The Impacts of User Review on Software Responsiveness: Moderating Requirements Uncertainty, Information & Management, Vol.45, No.4, 2008, pp.203-210 (SSCI)
47. Morgan Sherphed, Maggie Tesch, and Jack Shih-Chieh Hsu, Environmental Traits That Support a Learning Organization: The Impact on Information System Development Projects, Comparative Technology Transfer and Society, Vol.4, No.2, 2006, pp.196-218
48. Hsieh-Hong Huang and Jack Shih-Chieh Hsu, An Evaluation of Publication Productivity in Information Systems: 1999 to 2003, Communications of the Association for Information Systems, Vol.15, No.31, 2005, pp.555-564
49. Jack Shih-Chieh Hsu and Edward T. Chen, Managers’ Perceived Benefits of Using Electronic Procurement in Taiwan, Communications of the IIMA, Vol.4, No.2, 2004, pp.31-42

Conference Proceedings

1. , ocial Capital Dimensions as Antecedents of the Willingness and Ability To Coordinate Expertise, Academy of Management Annual Meeting, San Antonio, TX, USA, 2011
2. , Users as Knowledge Co-producers in Information System Development Process , WDSI, Portland, Oregon, USA, 2011
3. , “Understanding the Role of Knowledge Co-Production between Users and Developers in ISD Project: An Intellectual Capital Perspective, Pacific Asian Conference on Information Systems, Taipei, Taiwan, 2010
4. , “Understanding the Impact of Transactive Memory Systems on Project Team Performance: The Mediating Role Of Knowledge Integration And Collective Mind, Southern AIS Annual meeting, Atlanta, GA, USA, 2010
5. , Influence the Capabilities of ERP Vendors on ERP Project Success and the Moderating Effect of Government Support, DSI Annual meeting, New Orleans, USA, 2009
6. , Influence Factors of Service-Oriented Recommender Systems, International Conference on New Trends in Information and Service Sciences, Beijing, China, 2009
7. , Aligning the individual and group goals: The role of project team leader, DSI Annual meeting, Baltimore, USA, 2008
8. , The Impact of Team Mental Models on IS Project Teams’ Information Processing and Project Performance, the 2nd International Research Workshop on IT Project Management, Montreal, Canada, 2007
9. , The Effects of Deploying ATMs on Branch Bank Performance: Empirical Evidence from an Emerging Economy, DSI Annual Meeting, San Antonio, TX, 2006
10. , Managers’ Perceived Benefits of Using Electronic Procurement in Taiwan, the 15th annual meeting of the IIMA, Chicago IL, 2004

National Science Council Projects

1. 打造綠色轉型以厚實碳手印之基礎
   -國科會, 共同主持人, 2024---2026--
2. 以多方法了解線上教學平台中服務提供者之訊號發送及其影響
   -國科會, 主持人, 2022---2024--
3. 樂觀偏誤在資訊安全政策遵從行為所扮演角色之探討
   -國科會, 共同主持人, 2022---2023--
4. 智能搬家電商平台建構研究
   -國科會(產學合作計畫), 共同主持人, 2021---2022--
5. 客戶服務導入人工智能之研究
   -國科會, 主持人, 2019---2022--
6. 探索資訊服務使用者移轉後的心理以及行為意圖之研究
   -國科會, 主持人, 2016---2019--
7. 以平行過程延伸模式探討恐懼在資訊隱私保護行為之角色
   -國科會, 共同主持人, 2017---2018--
8. 恐懼訴求與目標框架效應對資安遵從行為影響之研究
   -國科會, 共同主持人, 2018---2018--
9. 緊急醫療照護時空地理資訊系統平台之建構與應用--緊急醫療資源智慧化互動儀表板建置(子計畫二)(3/3)
   -國科會, 主持人, 2016---2017--
10. 以信號傳遞與訊息解讀觀點探討東南亞社群商務之經營
    -國科會, 主持人, 2016---2017--
11. 資訊系統專案群中知識取得及使用之研究
    -102-2628-H-110 -004 -MY3
    -國科會, 主持人, 2013-8-1-2016-7-31
12. 緊急醫療照護時空地理資訊系統平台之建構與應用--緊急醫療資源智慧化互動儀表板建置(子計畫二)(2/3)
    -國科會, 主持人, 2015---2016--
13. 緊急醫療照護時空地理資訊系統平台之建構與應用--緊急醫療資源智慧化互動儀表板建置(子計畫二)(1/3)
    -國科會, 主持人, 2014---2015--
14. 使用者共創對軟體專案影響之研究
    -100-2410-H-110-010-MY2
    -國科會, 主持人, 2011-8-1-2013-7-31
15. 如何提升資訊系統服務與品質: IT 人員與團隊互動觀點－子計畫二:團隊特性對於資訊系統開發團隊內專業協調影響之研究
    -NSC 98-2410-H-110 -026 -MY2
    -國科會, 主持人, 2009---2010--
16. 由控制理論觀點探討使用者參與開發過程對於資訊系統專案產出的影響
    -Project NO.97-2410-H-110-058, 主持人, 2008-2009

Undergraduate Program

Graduate Program

Ph.D. Program

Part time MBA

Part time MBA(EC)